Spirit Street

Inside a broken clock
Splashing the wine
With all the rain dogs.

Friday, October 31, 2008

Holy fucking christ

Tuesday, October 21, 2008

When did being able to produce text and images with video and sound become normal? It's fucken weird and fucken weirds me out. All of a sudden. Like a wild cat leaping from the undergrowth. Or some shit.

Sitting back with beer and food watching Firefly makes the whole damned week worth it. Worst customer today rang up screaming about how she gets mail from us about personal loans then gets rejected for them. She wanted to be taken off the mailing list apparently. I didn't actually get to say anything before she hung up. Luckily she'd come through authenticated by the system and I was able to take her off the list. Although it was bloody tempting to leave it the way it was.

Monday, October 20, 2008

When I first started out on the night shift I cooked every night. I made it a point of putting together meals, something decent, because I figured nowhere would be bloody open when I got home.
Then teh cat tells me that Topelz is open until two every damned morning. And then someone at work mentions how nice their steak is. So now I eat Topelz every damned night. That in addition to all the Coke I'm drinking is probably gunna make me fat. But anyway, I'm watching lots of stuff to get my mind off work while I eat. At the moment it's Firefly. I've got a notion to get me the DVD though.

So what the hell's been going on? I've been working at my new job, blowing people's minds with how awesome I am at it all. Which is only half a lie. Since my last real post I've had more shit holding me back but I've gotten over it. I swear I really am unlucky when it comes to being on certain systems. I don't show up on file. It's like vampires with mirrors except I must be an electronic vampire, sucking static and white noise from machines to make it through the night and retiring to my computer room to sleep out the day. Or some shit. I dunno. See, what happened is everyone else in my training group got their logins for the systems we have to use. And I didn't. Okay, one of the other guys didn't get his either but he submitted his security check a day later than everyone else. That apparently had some bearing on the situation.
So everyone else had working software and I didn't. So for a whole week I was turning up and not working. Which honestly does sound a bit sweet but godfuckingdamn it nearly killed me. Of about three hours at staring at the support files for 'educational reading' I'd get this headache and a completely imagined roaring sound in my ears. Nearly sent me batshit.
So a week after I supposed started out of training I got some access to some programs. I seriously wasn't completely set up until last weekend, after I'd been at the place for five whole goddamn weeks. We're supposed to have logins ready when we initially start so that the first thing we do is the online compliance testing.
But yeah, now I'm in the system and kicking arse. Since we're a basic servicing call centre we've got a set of statistics that we're supposed to match on things like average calls handled per hour and percentage of calls transferred. I started on the phones a full week later than most of the team and I'm coming third in the stats. Because I'm the goddamn super oates.

Shit. I don't remember making either of those posts. But they're both things I'd post. What the hell.

Friday, October 17, 2008